Content tagged “writing”

  1. 18F Content Guide

    How to plan, write, and manage content at 18F.

    Another great resource from the folks at 18F. The Inclusive Language page is especially noteworthy:

    The words we use can make the difference between forging positive connections or creating distance in our personal and professional lives. Particularly in writing, impact is more important than intent.

    As we build government services, we want to ensure they are accessible and welcoming to everyone who needs to use them. Inclusive language helps us to be more accurate and build trust with our users.

  2. plainlanguage.gov

    Plain language makes it easier for the public to read, understand, and use government communications.

    Led by the incomparable Nicole Fenton, the team at 18F recently relaunched plainlanguage.gov, an exceptional website full of writing guidelines, examples, and resources. While the Plain Writing Act of 2010 mandates that government resources be written in clear, concise language, there’s ample evidence that agencies have been slow to update problematic services.

    It’s heartening to see GSA tackle the matter head on.