The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here.
An unsurprisingly blunt, plain language set of guidelines from the Basecamp team. Useful as a guide for other teams looking to build or improve upon their internal communication habits.