Jordan shared this Harvard Business Review article on Twitter recently. There’s a lot of great advice that leaders within organizations should take to heart.
This particular passage hit really close to home:
Problem spotters don’t especially enjoy bearing bad news, but they do it to advance the organization. To help you, the leader. Maybe it’s because they have a different perspective, or a fresh take based on that spot in the world where only they stand. Maybe it’s that they are better at expressing the issue, where others struggle. Stop making it so hard on them to help you.
Address the message not the messenger.